At Tanya Treks, we strive to provide fast, reliable shipping to ensure that your outdoor gear and accessories reach you safely. Below, you’ll find the details about our shipping process.

1. Order Processing

Once you place an order, we will process it within 1-3 days. You will receive a confirmation email once your order has been received and is being processed. Please ensure that all order details are correct to avoid any delays in processing.

2. Shipping Method

We currently offer delivery through trusted local couriers. Since we offer cash on delivery as the only payment option, please ensure that you have the exact amount available when your order arrives.

3. Shipping Times

Shipping times will vary depending on your location. Generally, you can expect delivery within 5-7 days after your order has been processed. If your order is delayed for any reason, we will notify you promptly via email.

4. Delivery Charges

We provide free delivery for all orders. There are no additional shipping charges at checkout.

5. Delivery Instructions

Please ensure that you provide accurate delivery information (such as your address and contact number) at the time of checkout. You are responsible for being available to accept your delivery when it arrives. If you miss a delivery attempt, our courier service may make an additional attempt or contact you to arrange a convenient time.

6. Order Tracking

Once your order has been dispatched, you will receive an email with tracking information. You can use this to monitor the progress of your shipment.

7. Shipping Restrictions

We currently only ship within the country where Tanya Treks operates. We are unable to ship to international locations at this time.

8. Contact Us

If you have any questions or need assistance with your shipment, please reach out to us at [email protected].