Welcome to Tanya Treks. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully before placing an order.
1. General Information
Tanya Treks offers high-quality accessories, hiking gear, and tech products for outdoor enthusiasts. By using our website, you acknowledge and agree to these terms and conditions, as well as any other policies or guidelines posted on our website.
2. Order Process
All orders placed through Tanya Treks are subject to acceptance and availability. Once you place an order, you will receive an order confirmation via email. Your order will be processed and dispatched once all details are verified.
3. Payment
We offer cash on delivery as the only payment option. Upon receiving your order, you will be required to pay the total amount in cash when the items are delivered to you. Please ensure that you have the correct amount available at the time of delivery.
4. Delivery
We strive to process and ship your order as soon as possible. Delivery times may vary depending on your location and other factors. Delivery charges will be indicated at the time of checkout, and you will be notified of the expected delivery date.
5. Returns and Exchanges
We want you to be satisfied with your purchase. If you have received a damaged or incorrect item, please contact us immediately at [email protected]. We will review your request and offer a resolution, including returns or exchanges where applicable.
6. Product Availability
While we aim to keep our inventory updated, some products may be unavailable due to high demand or other unforeseen circumstances. If an item you ordered is out of stock, we will notify you and offer alternative solutions.
7. User Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when placing orders.
- Ensure that you are available to accept the delivery of your order.
- Not misuse or damage the products you purchase.
8. Limitation of Liability
Tanya Treks is not responsible for any damages or losses resulting from the use of our products or website. We are not liable for any direct, indirect, incidental, or consequential damages that may arise from the use of our products.
9. Changes to Terms
Tanya Treks reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or need further information, please feel free to reach out to us at [email protected].